Shipping Policy – Bedroom Furniture
Thank you for shopping with Bedroom Furniture! We are committed to delivering your products safely and on time. This Shipping Policy outlines the terms and conditions regarding processing, delivery, and related charges for all orders placed on our website bedroomfurniture.com.pk.
- Order Processing
Order Confirmation: Once you place an order, you will receive a confirmation email with order details, products, total amount, and expected delivery date.
Payment Confirmation: All orders require full payment before processing. Products will not be shipped until the payment has been successfully received.
Processing Time: Orders are processed Monday to Friday (excluding public holidays). Please allow 2–3 business days for processing after payment confirmation, depending on stock availability and order volume.
- Shipping Methods and Delivery Times
Delivery Areas: We currently deliver across Pakistan, including major cities and remote areas. Delivery to locations outside major cities may take extra time.
Shipping Methods: We work with reliable third-party courier and logistics partners. The method is chosen based on your location and order size.
Estimated Delivery Time:
Lahore: 3–5 business days
Other Cities in Punjab: 5–7 business days
Rest of Pakistan: 7–10 business days
Delays: Unforeseen issues such as weather, high order volumes, or logistical challenges may cause delays. In such cases, we will inform you promptly.
- Shipping Charges
Shipping Fees: Charges depend on delivery location and product size/weight. Exact shipping fees will be shown at checkout.
Free Shipping: Promotional free shipping may apply on selected products or orders above a certain value.
- Delivery and Receipt of Order
Delivery Confirmation: Once shipped, you will receive a tracking number and link to track your order.
Delivery Address: Ensure the address provided is accurate and complete to avoid delays.
Signature Requirement: Some orders may require a signature upon delivery for security.
Failed Delivery: If the courier cannot deliver due to incorrect details or absence, additional charges may apply for rescheduling.
- Shipping Restrictions
International Shipping: Currently, we ship only within Pakistan.
Product Limitations: Certain large or heavy furniture items may have delivery restrictions depending on the location. In such cases, we will inform you before order processing.
- Changes to Orders or Delivery Details
Order Changes: Once an order has been processed, changes to product type, quantity, or address are not possible. Please review your order carefully before confirming.
Address Changes: If you need to update the delivery address before shipping, contact us immediately. We will try to accommodate but cannot guarantee changes once dispatched.
- Damaged or Defective Products
Inspection on Delivery: Please inspect your items upon delivery. Report any damages to the delivery personnel and take photos.
Claims: For damaged or defective items, contact us at info@bedroomfurniture.com.pk
within 48 hours of delivery. Our support team will guide you through return, exchange, or resolution.
- Tracking Your Order
Once dispatched, you will receive a tracking number via email. You can check the delivery status on the courier’s website or contact us directly.