Thank you for shopping with Bedroom Furniture. We value your trust and want to ensure your satisfaction. This Return & Refund Policy explains the terms for returning, exchanging, or claiming refunds for products purchased from our website bedroomfurniture.com.pk.
Eligibility for Returns
Products can only be returned if they are damaged, defective, or incorrect at the time of delivery.
Returns are not accepted for reasons such as change of mind, dislike of color, size issues, or personal preference.
To be eligible, items must be unused, in their original packaging, and in the same condition as received.
Return Request Timeline
Customers must report any issues within 48 hours of delivery.
Requests made after this period will not be entertained.
Non-Returnable Items
The following products are non-returnable and non-refundable:
Custom-made or made-to-order furniture.
Clearance or sale items.
Items damaged due to mishandling, improper use, or self-assembly.
Return Process
Contact us at info@bedroomfurniture.com.pk
within 48 hours of delivery with order details and clear photos/videos of the damaged/defective product.
Our support team will review the case and confirm if the return is approved.
If approved, we will arrange pickup or request you to send the product back via courier (depending on location).
Order Cancellations
Orders can be canceled only before processing and dispatch.
Once shipped, cancellations are not possible.
Company Rights
Bedroom Furniture reserves the right to reject any return request that does not meet the above conditions.
Our decision regarding refunds, exchanges, or claims will be final..